Affected services:

  • Crane
  • Crane Open OnDemand

Crane: /work filesystem performance issues

Opened on Tuesday 13th April 2021, last updated

Resolved

We believe the issue causing slow performance on Crane's /work filesystem has been resolved at this time and will continue to watch it as more load is added to the system. We have no reason to believe any data was impacted by this issue.

As always, please double check any jobs you may have had submitted in the brief time Crane was up before the /work issues began and email us at hcc-support@unl.edu if you encounter any issues restarting them.

Posted by Garhan Attebury

Monitoring

We believe the issue causing slow performance on Crane's /work filesystem has been identified and will continue to watch it as more load is added to the system.

Posted by Garhan Attebury

Investigating

Crane's /work filesystem is currently performing very slowly. It is unclear at this time whether this is simply due to excessive load from newly started workflows or another issue entirely. New jobs submitted to Crane will be held until tomorrow (Wed) after HCC staff have had time to diagnose and correct the issue.

Posted by Garhan Attebury