Affected services:

  • Crane
  • Anvil
  • Attic
  • Globus
  • Rhino
  • Crane Open OnDemand
  • Rhino Open OnDemand

HCC systems restored to normal operation

Opened on Thursday 18th February 2021, last updated


All systems operational at this time.

Posted by Garhan Attebury


HCC is in the process of restoring systems to normal operation. Jobs that were running at the time of the outage should be checked and will likely need to be resubmitted. Jobs that were queued should have survived intact, but all users are encouraged to double-check the state of their jobs. Please note that wait times may be longer than usual until the backlog of jobs subsides. Jobs may also briefly enter held states or show a different status than usual before completing. Please allow 24 hours for the queue to stabilize before contacting support about a job's status.

HCC thanks everyone for their patience during this unprecedented event. If you have any further questions or concerns, please contact

Posted by Adam Caprez